Sportpesa is among the top betting sites in Kenya. Since it emerged, it has grown and is available for players outside Kenya.
The site has the Betting Control and Licensing Board license. There are over twelve million bettors, and the winner gets over two million dollars.
Logging into the betting site
Logging into Sportpesa requires users to have an account. The account creation process is simple. New users are required to be at least eighteen years old. Below are the steps followed.
- Load the betting site and click on the register now button.
- New users must read and agree to the terms and conditions to have their accounts created.
- There are fields that need to be filled, after which the user clicks on the get a verification code button.
- The pop-up that appears requires users to enter a phone number, and the verification code received. After that, click on the fish button.
A confirmation text will come confirming registration success.
New users must close the pop-up window and log in to start betting.
To log in, you enter a mobile number as the username and a password. Logging into Sportpesa gives bettors access to all website features. So, you can deposit money and bet on your preferred games. In addition, you can contact a support agent through their available options if you face challenges.
Customers might sometimes forget their passwords, making accessing their accounts impossible. If that happens, worry not because there is an option to reset the password.
Resetting a password through text
First, you should create a new PIN by sending “CHANGE PIN#XXXX” to 79079. The XXXX is any four-digit number you wish to be your new PIN and must NOT start with zero. Next, you will get a text saying, “Your PIN has changed.”
Resetting the password online
On the login section, there is a FORGOT PASSWORD option. When you click on it, a new window with the option to reset the password appears. You have to enter your mobile number and PIN and then click on the get reset code.
You will receive a reset code via text. First, you must type the code on the form that appears and enter your number. Next, create a new password and click on confirm to reset it. The password must have at least six characters comprising periods, numbers, and letters.
Other login problems Sportpesa users face
It is common to experience slow loading when using the website. The issue is commonly due to poor internet access. So, it is essential to recharge your data bundles before accessing the betting services.
The second common issue is service is not available in your region. You must be within the country where the bookmaker operates to access its services.
The third issue is that the account is not found. When you cannot find your account, it likely got banned. You can contact the support team if you do not know what you did to get banned. The support agents are also the ones who will determine if it is possible to get back your account.